Empower your customer and sales teams with instant, accurate answers to their product questions. Right there in their workflow in Slack.
Question Base ensures your team has instant access to the most relevant, up-to-date information without switching tools.
Yet, the documentation in the company is outdated and customers are pressing hard for a sharp answer.
You are tracking down information scattered across channels and wondering who to ask.
With Question Base, you ask away in Slack and the bot makes sure the right answer finds you in seconds. It searches across the company's docs and previously answered questions.
Our Slack bot captures key insights from conversations, wikis, and documentation, creating a comprehensive and dynamic knowledge base. No more manual documentation that never gets done.
With Question Base, finding answers doesn’t stop at Slack. It searches across your company’s entire ecosystem—from wikis to product documentation—bringing the right answer to your team, fast.
With Question Base, nothing slips through the cracks in busy channels. The AI bot keeps track of the unanswered questions and tracks time to resolution. It helps busy experts unblock their team fast.
Measure and improve the time to resolution on questions in Slack. Reduce the time spent searching for information and resolve customer questions more swiftly.
Enable your teams to focus on high-value tasks with easy access to knowledge when they need it right from Slack.
Don't let your team play the "Who knows what the latest version of this doc is?". Capture and organize the latest knowledge from Slack, ensuring your team always has accurate, current information.
Setting up Question Base is simple and quick, allowing you to start seeing results immediately
Connect Question Base to your Slack workspace in minutes.
Use our intuitive expert tracker to see open questions and monitor response times.
Let our AI bot handle repetitive questions, provide instant answers, and build a rich internal FAQ.
Connect your tools and get instant verified answers inside Slack.
Try now