"Brilliant Bot" by Slack

Find the Answers You Need, Right in Slack

Empower your customer and sales teams with instant, accurate answers to their product questions. Right there in their workflow in Slack.

Try Free for 14 Days
No credit card required

Question Base ensures your team has instant access to the most relevant, up-to-date information without switching tools.

Finding the right answer shouldn’t be this hard

Yet, the documentation in the company is outdated and customers are pressing hard for a sharp answer.

You are tracking down information scattered across channels and wondering who to ask.

With Question Base, you ask away in Slack and the bot makes sure the right answer finds you in seconds. It searches across the company's docs and previously answered questions.

How it Works

1
Self-Building Knowledge Base

Our Slack bot captures key insights from conversations, wikis, and documentation, creating a comprehensive and dynamic knowledge base. No more manual documentation that never gets done.

2
Search Across Tools

With Question Base, finding answers doesn’t stop at Slack. It searches across your company’s entire ecosystem—from wikis to product documentation—bringing the right answer to your team, fast.

3
Employee support workflow

With Question Base, nothing slips through the cracks in busy channels. The AI bot keeps track of the unanswered questions and tracks time to resolution. It helps busy experts unblock their team fast.

See it in action

Ask in Slack, get answers from anywhere

Connect people to answers

Start your free trial today and see how this “Brilliant Bot” enables your customer support and sales teams to deliver great service:

Get started with Question Base in three easy steps

Setting up Question Base is simple and quick, allowing you to start seeing results immediately

1

Integrate with Slack

Connect Question Base to your Slack workspace in minutes.

2

Track and Manage

Use our intuitive expert tracker to see open questions and monitor response times.

3

Automate with AI

Let our AI bot handle repetitive questions, provide instant answers, and build a rich internal FAQ.

Try Free for 14 Days

Testimonials:

"Question Base has revolutionized our support process. The Slack bot captures and organizes our knowledge so effectively, it’s become an indispensable part of our workflow."

CX Manager, SaaS Company

"Our sales team now finds product answers faster than ever. It's not a surprise Slack featured them as "Brilliant Bot"."

Sales Leader, B2B Software

Ready to connect people to answers?

Connect your tools and get instant verified answers inside Slack.

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