Internal support shouldn’t be this hard
Yet, every day, you’re pulled into Slack conversations, answering the same questions over and over, and tracking down information scattered across channels.
Automate your internal support, track open questions, and keep your team moving forward—no matter where they are.
As a Product Manager, you juggle countless responsibilities. Supporting a remote team shouldn’t add unnecessary stress.
Yet, every day, you’re pulled into Slack conversations, answering the same questions over and over, and tracking down information scattered across channels.
And it takes at least 1h from your and other experts on your team to respond every day.
You filled your Notion, Confluence or Guru to the brink with useful articles, yet people don’t seem to be checking them.
Even though there’s documentation and even though you have answered it before in #channels and DMs, you are still getting questions you have already answered before.
Question Base provides a smart workflow for internal support in Slack, making sure no question goes unanswered and your team stays productive:
And it takes at least 1h from your and other experts on your team to respond every day.
But you don’t have a way to track and measure how long it takes your team to respond to questions or even how many questions are being processed every week.
You filled your Notion, Confluence or Guru to the brink with useful articles, yet people don’t seem to be checking them.
Even with the best intentions the sheer volume of questions and the chaotic nature of the #ask-channels makes it hard not to miss a few.
Even though there’s documentation and even though you have answered it before in #channels and DMs, you are still getting questions you have already answered before.
Your help channels are a complete mayhem. Opening Slack feels draining.
Free yourself from the constant barrage of Slack questions and focus on strategic tasks like roadmap building and customer insights.
Quick, reliable answers lead to faster decision-making and happier teams, reducing frustration and increasing productivity.
Catch up on the latest product improvements.
Setting up Question Base is simple and quick, allowing you to start seeing results immediately
Connect Question Base to your Slack workspace in minutes.
Use our intuitive dashboard to track open questions and monitor response times.
Let our AI bot handle repetitive questions, provide instant answers, and build a rich internal FAQ.
Stop letting repetitive questions and communication chaos slow you down. With Question Base, you can streamline internal support, empower your team, and reclaim your time for the critical work that drives your product forward.
Try Free for 30 Days