New

|

Knowledge manager inside Slack

Supercharge your Slack with AI

Search across all your tools.
Answer repetitive questions.
Write documentation as you chat.

Start for free
Watch demo
Book a free 15-min call

Testimonials

What Customers Say

"We implemented Question Base to eliminate repetitive questions and to collate answers and information in one place for a growing team. Question Base has exceeded our expectations - it's easy to use, intuitive and a massive time saver. We now have a reliable and useful knowledge base, making it easy to share knowledge across the team. We no longer have staff waiting on busy managers for an answer, Question Base is there in seconds, plus it's easy to verify answers as new questions come along. A special thanks to the Question Base team in particularly Stefan, Yana and Kasper for going above and beyond with their support and delivering updates and improvements lightning fast. Thank you for simplifying our work life! Highly recommend."

Monica Limanto
CEO
@
Petsy

“Phenomenal product with an amazing team behind it.”

Joshua Miller
Senior Product Owner
@
Corpay One

“We tell people you have changed our business.”

Dan Petsy
COO
@
Petsy

“Great tool. Super useful.”

Daniel Mould
CEO
@
WeMove

“Since we started using Question Base we don’t spend any time looking up our procedures in a support manual. Before, we could easily spend 5-10 minutes searching in a very long document for the exact support case and procedure plus involving several colleagues in trying to find the correct answer. Now, QB finds the relevant answers in a few seconds, and if not we can easily add a new answer that will be used the next time.”

Maria Jensen
UX Lead & Scrum Master
@
Ticketbutler

“Before Question Base, we’ve been seeing repetitive questions all around our Slack channels.”

Aleksandar Ginovski
Head of Product
@
Enhancv

“It’s like having an extra person answering questions in Slack.”

Willem Bens
Manager of Sales North EMEA
@
DoIT International

“Since we started using QB we haven’t used our Google support docs. And if I go on vacation or sick leave, I feel comfortable that QB will just take over”

Linn Stokke
Online Events & Marketing Specialist
@
Ticketbutler

You'll be in good company

200+

Teams

5000+

Answers Documented

1000+

Questions Answered

You tried everything:

You wrote everything in Notion and Google Docs, yet people keep asking about it in Slack.

You work hard keeping it up-to-date, and you wonder "Is it really worth it?"

You introduced the perfect process, yet people STILL keep asking in Slack.

Just let them do it…
Ready to try something different?

Question Base

Help your team document while chatting, find answers across all your tools and answer repetitive questions, automatically.

Power your Slack with AI.
For just $4 per user.

We've made Question Base affordable so everyone from startups to scaleups can benefit from powering up their Slack with AI.

Get started

Questions? Answers.

What is Question Base?

Question Base is knowledge base built on top of Slack.

How does Question Base work?

Question Base captures expert responses from Slack conversations and transforms them into reusable knowledge. Using AI, it detects and answers repetitive questions, reducing time spent searching for information. It works directly inside Slack.

What is Slack?

Slack is a team communication platform, owned by Salesforce. More than 750,000 organizations use Slack. It’s the most popular alternative of Microsoft Teams.

Do you need to have Slack to use Question Base?

Yes, Question Base is a Slack-first experience. The AI bot lives within the team chat and captures know-how from there. Question Base also has its own interface, available at questionbase.ai where the company-wide FAQ lives.

What other tools does Question Base integrate with?

Question Base helps teams make use of their current documentation, wikis, FAQs and help centres. It offers AI search across tools in your Slack so when an employee asks a question, the AI finds the right answer from Google Docs, Notion, Guru, Intercom, Salesforce, Zendesk, Box, Confluence, Dropbox.

How much does Question Base cost?

Question Base offers two main pricing tiers:

  • Free Plan: $0/month, including unlimited channels, limited integrations, and up to 50 saved answers.
  • Pro Plan: $5 per user/month ($4 with an annual subscription), which includes unlimited channels, unlimited integrations, and unlimited saved answers.
How do I add Question Base to my Slack workspace?

Install through the Slack App Marketplace. Then type /invite @questionbase in a busy channel and it will start capturing know-how and responding repetitive questions.

Is my data secure with Question Base?

Yes, Question Base is a SOC2 Type I (Type II in progress) vendor. It uses secure data encryption, and isolated data instances to protect customer information. Data is stored in AWS.

Getting started

Ready in five.
Adopted instantly.

Question Base is made with people in mind. It fits the way your team already works in Slack. And it doesn’t require any change of habit

Start free trial

Get started today

Book call
Get a free onboarding
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.