We’re thrilled to introduce our new HubSpot integration, bringing customer data and support insights directly into Slack!
🔍 How it works:
Seamless Setup: Connect your HubSpot account to Question Base in just a few steps.
AI-Powered Answers: Whenever someone asks a question in Slack, our AI will search your HubSpot data—including Companies, Contacts, Deals, Emails, Tasks, Tickets, and more.
Instant Insights: Relevant answers are threaded into the conversation, keeping your support team in the flow and helping them find answers faster.
💡 Why this matters:
Faster Customer Support: Get instant access to key customer data without leaving Slack.
Boost Team Productivity: Your team can tap into HubSpot insights in real time, reducing back-and-forth and manual searches.
Keep Knowledge Fresh: Experts can refine answers, and Question Base will automatically improve future responses.
🔗 See the integration in action
Got questions? Just hit reply or book a quick call with us!
⚙️ Other improvements:
Improved No-Answer Flow: If Question Base can’t find an answer, it now offers clearer options to guide you to the right solution.
Save Big on Integrations: While Slack launches integrations at $10/user/month, you can connect your tools to Slack with Question Base for just $5/user/month. We support Google Drive, Notion, Confluence, Freshdesk, Dropbox, HubSpot—and soon, Intercom and Zendesk!
Read more about Slack’s pricing.
💡 Ask: Help Us Shape the Future of Support!
We’ve heard your requests to support external clients in Slack—not just employees. We’re building an autonomous support agent for Slack that auto-resolves client questions and drafts answers based on your team's discussion about a client case.
Your team works in Slack, and client communication often lives in a silo of an external support system. We're breaking the silo with this smart support agent that will turn your company into a customer-centric powerhouse, right within Slack.
🔗 Read more and sign up for early access
🏃♂️ Stay updated: Follow our journey as we build a better, smarter Question Base!
