Hey there,
As more teams (and bigger ones!) roll out Question Base, one thing’s become super clear: every team has their own way of working in Slack.
So instead of forcing one-size-fits-all behavior, we’re giving you more control to fine-tune your Answer Bot to your exact needs. 👏
🧠 Smarter, quieter, and more yours
You can now find these settings in your questionbase.ai:
→ Turn off QB reacting to other bots and Slack workflows
Avoid clutter when you're using other automations.
(Thanks Ryan for this one!)
→ Disable auto-generating answers in threads when the bot detects knowledge
Sometimes you just want a teammate to weigh in. Now QB won’t jump in with 3 suggested answers unless you want it to.
→ [PRO per request] Route answers from specific docs per channel
Link a folder source to a channel so QB pulls the right content when someone asks. (Huge thanks to Charles and team!)
➤ Perfect for companies like real estate agencies, where each Slack channel might support a specific client or vendor—with its own set of SOPs, docs, or checklists.
- Disable knowledge capture in any channel
- Remove the 👀 emoji
- Set your bot's preferred language
- Custom prompt editing — Shape QB’s tone, acronyms, and style
(Shoutout to Andre!)
- More conversational, agent-like behavior — We're evolving QB from a helpful bot to a proactive agent.
- White-labeling (Enterprise) — Your bot, your brand. Your team asks, and your company-branded agent responds.
Thanks for pushing us to make Question Base better every week. These updates are just the beginning—we’re building QB to be the most adaptable knowledge agent for fast-moving teams.
Got feedback or want help configuring your setup? Just reply—we’d love to chat.
Onwards,
Yana from Question Base
