Sales

Sales need answers.
Not articles.

Sales need answers.
Not articles.

Faster than reading the wiki

Faster than reading the wiki

Faster than reading the wiki

Answers feel more reliable

Answers feel more reliable

Answers feel more reliable

Not everything is in the wiki

Not everything is in the wiki

Not everything is in the wiki

These repetitive tasks can be overwhelming, leading to:

Getting 20+ questions every day

And it takes at least 1h from your time (and that of other experts on your team) to respond every day.

Getting 20+ questions every day

And it takes at least 1h from your time (and that of other experts on your team) to respond every day.

Getting 20+ questions every day

And it takes at least 1h from your time (and that of other experts on your team) to respond every day.

Documenting things no-one reads

You filled your Notion, Confluence or Guru to the brink with useful articles, yet, people don’t seem to be checking them.

Documenting things no-one reads

You filled your Notion, Confluence or Guru to the brink with useful articles, yet, people don’t seem to be checking them.

Documenting things no-one reads

You filled your Notion, Confluence or Guru to the brink with useful articles, yet, people don’t seem to be checking them.

Answering the same things over and over

Even though there’s documentation and even though you have answered it before in #support, #ask-product and DMs, you are still getting the same question.

Answering the same things over and over

Even though there’s documentation and even though you have answered it before in #support, #ask-product and DMs, you are still getting the same question.

Answering the same things over and over

Even though there’s documentation and even though you have answered it before in #support, #ask-product and DMs, you are still getting the same question.

Works inside Slack

Resolve internal questions faster

AI-knowledge base

Question Base is designed to capture and organize the team's knowledge into an internal FAQ. It uses AI to extract knowledge as employees chat in Slack, building the most accurate up-to-date database of information in the company.

AI-assistant in Slack

Question Base's Slack AI bot enhances team productivity by providing automated responses to common questions and tracking new inquiries to resolution. Experts on the team receive a daily digest of all open questions. It's what Slack's "Catch Up" + "Slack AI" should have been.

Enterprise search across tools

Question Base integrates nicely with the wiki's and documentation tools of your team. So when the bot detects a new question in Slack, it will either respond with a previously saved answer or provide direct link to the search results in Notion, Intercom etc.

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Get started in three easy steps

Setting up Question Base is simple and quick, allowing you to start seeing results immediately

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1

Add to Slack

Connect Question Base to your Slack workspace in minutes.

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2

Save knowledge

The AI extracts the insights, decisions, and answers from the chat. You can save them with a click.

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Automate answers

Let our AI bot handle repetitive questions, provide instant answers, and build a rich internal FAQ out of the already answered questions in Slack.

It'a like an extra colleague in Slack that proactively answers customer questions 24/7.

It'a like an extra colleague in Slack that proactively answers customer questions 24/7.

It'a like an extra colleague in Slack that proactively answers customer questions 24/7.

Break Down Silos with AI-Driven Communication

Faster time-to-resolution

Faster time-to-resolution

Faster time-to-resolution

Continuously improving automations

Continuously improving automations

Continuously improving automations

Humans + AI collaboration - case tracking, reminders, follow-ups and answer drafts

Humans + AI collaboration - case tracking, reminders, follow-ups and answer drafts

Humans + AI collaboration - case tracking, reminders, follow-ups and answer drafts

AI proactively chimes in convos with answers

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Trusted by fast-growing companies around the world

Ready to scale your Slack support?

Connect your tools and get instant verified answers inside Slack.

Ready to scale your Slack support?

Connect your tools and get instant verified answers inside Slack.

Ready to scale your Slack support?

Connect your tools and get instant verified answers inside Slack.

Questions?
Answers

1. How does the AI agent work in Slack Connect?

1. How does the AI agent work in Slack Connect?

1. How does the AI agent work in Slack Connect?

2. Do I need to buy extra seats for my support team?

2. Do I need to buy extra seats for my support team?

2. Do I need to buy extra seats for my support team?

3. What kind of tasks can the AI automate?

3. What kind of tasks can the AI automate?

3. What kind of tasks can the AI automate?

4. Can our engineers and product managers also participate in customer support?

4. Can our engineers and product managers also participate in customer support?

4. Can our engineers and product managers also participate in customer support?

5. How does this improve our customer support experience?

5. How does this improve our customer support experience?

5. How does this improve our customer support experience?

6. Is my data secure?

6. Is my data secure?

6. Is my data secure?

7. How is this different from using tools like Intercom or Zendesk?

7. How is this different from using tools like Intercom or Zendesk?

7. How is this different from using tools like Intercom or Zendesk?

8. What happens if the AI can't handle a customer request?

8. What happens if the AI can't handle a customer request?

8. What happens if the AI can't handle a customer request?

9. Can I try it before committing?

9. Can I try it before committing?

9. Can I try it before committing?

10. Who is this best for?

10. Who is this best for?

10. Who is this best for?