Got Help Articles in Intercom? Bring them into Slack.

We’re excited to share a new update that makes your AI Agent even more powerful: you can now sync your Intercom Help Center directly into Slack.

✅ Intercom + Question Base = Auto answers in Slack.

Your customers and teams already rely on Intercom for product answers. Now, those same verified help articles can surface instantly inside Slack — right where your employees are asking questions.

• One source of truth → Sync your Intercom Help Center content directly, no copy-paste needed.

• Always up to date → New or updated articles in Intercom are automatically reflected in Slack.

• Faster answers → Support, Sales, and Ops teams get consistent, trusted knowledge without leaving the conversation.

👉 See how to connect Intercom →

💡Example:
If you’re supporting customers in Slack and need quick product insights, just connect your Intercom Help Center. From then on, Question Base will self-serve those answers instantly.

Customer asks about resetting a password → QB shares the verified Intercom article right in the thread.

🌍 Industry Insight.

Support and enablement teams spend 20–30% of their time hunting for answers across different systems. By centralizing knowledge where people actually work (Slack), you cut context-switching, reduce ticket volume, and empower employees and Slack-connect partners with self-service answers.