Made for you
Knowledge
Managers
Let Question Base answer the repetitive questions so you can curate the knowledge your team needs.
Made for you
Knowledge
Managers
Let Question Base answer the repetitive questions so you can curate the knowledge your team needs.
Made for you
Knowledge
Managers
Let Question Base answer the repetitive questions so you can curate the knowledge your team needs.
Save hours.
No more hunting through docs and FAQs or repeating the same answer.
Control the answers.
Ensure all AI-generated responses employ precise wording to comply with internal policies.
Deploy in Slack.
Add to your busy #channels where people already ask — the AI agent will respond within 3s.
Save hours.
No more hunting through docs and FAQs or repeating the same answer.
Control the answers.
Ensure all AI-generated responses employ precise wording to comply with internal policies.
Deploy in Slack.
Add to your busy #channels where people already ask — the AI agent will respond within 3s.
Save hours.
No more hunting through docs and FAQs or repeating the same answer.
Control the answers.
Ensure all AI-generated responses employ precise wording to comply with internal policies.
Deploy in Slack.
Add to your busy #channels where people already ask — the AI agent will respond within 3s.
Less copy-paste.
More curation.
Before
Manual headaches.
×
Copy-pasting from your docs
×
Continuously monitoring #channels for unanswered questions
×
Manually keeping docs up-to-date
After
Effortless curation.
✓
Agent automatically answers in #channels
✓
Escalates new questions to you when it doesn't know the answer, yet
✓
Summarizes new knowledge and lets you save it to your docs
Less copy-paste.
More curation.
Before
Manual headaches.
×
Copy-pasting from your docs
×
Continuously monitoring #channels for unanswered questions
×
Manually keeping docs up-to-date
After
Effortless curation.
✓
Agent automatically answers in #channels
✓
Escalates new questions to you when it doesn't know the answer, yet
✓
Summarizes new knowledge and lets you save it to your docs
Less copy-paste.
More curation.
Before
Manual headaches.
×
Copy-pasting from your docs
×
Continuously monitoring #channels for unanswered questions
×
Manually keeping docs up-to-date
After
Effortless curation.
✓
Agent automatically answers in #channels
✓
Escalates new questions to you when it doesn't know the answer, yet
✓
Summarizes new knowledge and lets you save it to your docs
Made for Knowledge Managers
In-Slack answers
Responds to questions where people actually ask
Case tracking
Keeps track of unanswered questions across channels
Answer verification
Lets you verify the answers your team gets for higher accountability
Performance dashboard
Tracks automation rate and question performance to improve the AI training
Duplicate detection
Surfaces duplicate warnings and insights when similar answers are given
Docs integrations
Auto-answers questions based on your FAQ, help articles and other docs.
Customisable prompts
Lets you instruct the agent how and what to respond in specific channels
Role permissions
Controls who sees answers and who edits & verifies them
Escalation workflow
Escalates questions with no answer available to the AI to human experts
Company glossary
Teaches the AI internal acronyms, so it can auto-answer “What is…” questions
Answer bank
Builds an internal FAQ of new answers shared in the chat
Knowledge capture
Summarizes and lets you save new valuable answers shared in chatk
Made for Knowledge Managers
In-Slack answers
Responds to questions where people actually ask
Case tracking
Keeps track of unanswered questions across channels
Answer verification
Lets you verify the answers your team gets for higher accountability
Performance dashboard
Tracks automation rate and question performance to improve the AI training
Duplicate detection
Surfaces duplicate warnings and insights when similar answers are given
Docs integrations
Auto-answers questions based on your FAQ, help articles and other docs.
Customisable prompts
Lets you instruct the agent how and what to respond in specific channels
Role permissions
Controls who sees answers and who edits & verifies them
Escalation workflow
Escalates questions with no answer available to the AI to human experts
Company glossary
Teaches the AI internal acronyms, so it can auto-answer “What is…” questions
Answer bank
Builds an internal FAQ of new answers shared in the chat
Knowledge capture
Summarizes and lets you save new valuable answers shared in chatk
Made for Knowledge Managers
In-Slack answers
Responds to questions where people actually ask
Case tracking
Keeps track of unanswered questions across channels
Answer verification
Lets you verify the answers your team gets for higher accountability
Performance dashboard
Tracks automation rate and question performance to improve the AI training
Duplicate detection
Surfaces duplicate warnings and insights when similar answers are given
Docs integrations
Auto-answers questions based on your FAQ, help articles and other docs.
Customisable prompts
Lets you instruct the agent how and what to respond in specific channels
Role permissions
Controls who sees answers and who edits & verifies them
Escalation workflow
Escalates questions with no answer available to the AI to human experts
Company glossary
Teaches the AI internal acronyms, so it can auto-answer “What is…” questions
Answer bank
Builds an internal FAQ of new answers shared in the chat
Knowledge capture
Summarizes and lets you save new valuable answers shared in chatk
Knowledge Managers love Question Base
“
Up and running in minutes.
“
We didn’t realize the time cost of context switching—until it stopped.
“
The bot and I are working together. I’m editing the response and saving it so that it does have more knowledge.
“
The no response ones… give us the clear: oh, are there trends? Oh, let’s update the FAQ.
“
The AI is drawing correlations between multiple answers… so it’s connecting the dots.
Knowledge Managers love Question Base
“
Up and running in minutes.
“
We didn’t realize the time cost of context switching—until it stopped.
“
The bot and I are working together. I’m editing the response and saving it so that it does have more knowledge.
“
The no response ones… give us the clear: oh, are there trends? Oh, let’s update the FAQ.
“
The AI is drawing correlations between multiple answers… so it’s connecting the dots.
Knowledge Managers love Question Base
“
Up and running in minutes.
“
We didn’t realize the time cost of context switching—until it stopped.
“
The bot and I are working together. I’m editing the response and saving it so that it does have more knowledge.
“
The no response ones… give us the clear: oh, are there trends? Oh, let’s update the FAQ.
“
The AI is drawing correlations between multiple answers… so it’s connecting the dots.