Enterprise AI Knowledge Base
The Enterprise AI Knowledge Base Built for Your Slack Workspace: Verified Answers at Scale
Empower your 1000+ employee teams with instant, accurate, and expert-verified knowledge, directly within their daily Slack workflow.
Bridging the Enterprise Knowledge Gap: Why Generic Solutions Fall Short
Large organizations face critical challenges with knowledge fragmentation, information silos, and the limitations of basic Slack search or unverified AI tools. With hundreds of internal questions weekly and the critical need for accuracy in regulated environments, traditional methods lead to:
Critical Pain Points
Inefficiency and wasted expert time
Inefficiency and wasted expert time
Compliance risks in regulated industries
Compliance risks in regulated industries
Information silos across departments
Information silos across departments
Enterprise Requirements
✓
Verified, auditable answers
✓
Verified, auditable answers
✓
Scalable for 1000+ employees
✓
Scalable for 1000+ employees
✓
Enterprise-grade security
✓
Enterprise-grade security
Question Base: Your Enterprise AI Knowledge Base for Unrivaled Accuracy and Scale
Question Base is the purpose-built solution for enterprise-level knowledge management in Slack. Our core differentiator: expert-verified content and seamless integration with diverse enterprise data sources, positioning it as a strategic asset for large organizations.
"Question Base transformed our internal knowledge access, ensuring every answer is accurate and instantly-accesible. It's become indispensable tool for our knowledge experts."
"Question Base transformed our internal knowledge access, ensuring every answer is accurate and instantly-accesible. It's become indispensable tool for our knowledge experts."
"Question Base transformed our internal knowledge access, ensuring every answer is accurate and instantly-accesible. It's become indispensable tool for our knowledge experts."
Technical Capabilities for Enterprise-Grade Knowledge Management
Detailed features relevant to enterprise IT and knowledge managers
Comprehensive Data Source Integration
Question Base connects to Salesforce, Confluence, OneDrive, SharePoint, custom sources, and Slack channel data with scalable data ingestion.
✓
Continious data synchronization
✓
Custom data integrations
✓
Chat history import into FAQ
Comprehensive Data Source Integration
Question Base connects to Salesforce, Confluence, OneDrive, SharePoint, custom sources, and Slack channel data with scalable data ingestion.
✓
Continious data synchronization
✓
Custom data integrations
✓
Chat history import into FAQ
Comprehensive Data Source Integration
Question Base connects to Salesforce, Confluence, OneDrive, SharePoint, custom sources, and Slack channel data with scalable data ingestion.
✓
Continious data synchronization
✓
Custom data integrations
✓
Chat history import into FAQ
Expert Verification Workflows
Human-in-the-loop process ensures answers are accurate and auditable, crucial for compliance in regulated industries.
✓
Expert verification
✓
Expert roles & permissions
✓
Expert escalation workflows
Expert Verification Workflows
Human-in-the-loop process ensures answers are accurate and auditable, crucial for compliance in regulated industries.
✓
Expert verification
✓
Expert roles & permissions
✓
Expert escalation workflows
Expert Verification Workflows
Human-in-the-loop process ensures answers are accurate and auditable, crucial for compliance in regulated industries.
✓
Expert verification
✓
Expert roles & permissions
✓
Expert escalation workflows
Advanced AI Search & Generative AI
AI understands context and intent, providing precise answers from your entire knowledge ecosystem.
✓
Context-aware responses
✓
Multi-language support
✓
New answers learning loop
Advanced AI Search & Generative AI
AI understands context and intent, providing precise answers from your entire knowledge ecosystem.
✓
Context-aware responses
✓
Multi-language support
✓
New answers learning loop
Advanced AI Search & Generative AI
AI understands context and intent, providing precise answers from your entire knowledge ecosystem.
✓
Context-aware responses
✓
Multi-language support
✓
New answers learning loop
Scalable Architecture & Security
Cloud-native, high-availability infrastructure designed for 1000+ employee teams with enterprise SSO and granular access controls.
✓
Users authentication via Slack's SSO
✓
Role-based access controls
✓
99.9% uptime SLA
Scalable Architecture & Security
Cloud-native, high-availability infrastructure designed for 1000+ employee teams with enterprise SSO and granular access controls.
✓
Users authentication via Slack's SSO
✓
Role-based access controls
✓
99.9% uptime SLA
Scalable Architecture & Security
Cloud-native, high-availability infrastructure designed for 1000+ employee teams with enterprise SSO and granular access controls.
✓
Users authentication via Slack's SSO
✓
Role-based access controls
✓
99.9% uptime SLA
Transforming Operations: Measurable Benefits for Your Enterprise
Enhanced Compliance
Verified answers reduce legal and operational risks.
Enhanced Compliance
Verified answers reduce legal and operational risks.
Enhanced Compliance
Verified answers reduce legal and operational risks.
Significant Time Savings
90+% automation rate on FAQs and 6+ hours saved per expert weekly.
Significant Time Savings
90+% automation rate on FAQs and 6+ hours saved per expert weekly.
Significant Time Savings
90+% automation rate on FAQs and 6+ hours saved per expert weekly.
Streamlined Onboarding
Rapid access to institutional knowledge for new hires, reducing time-to-productivity by weeks.
Streamlined Onboarding
Rapid access to institutional knowledge for new hires, reducing time-to-productivity by weeks.
Streamlined Onboarding
Rapid access to institutional knowledge for new hires, reducing time-to-productivity by weeks.
Unified Source of Truth
Eliminate information silos across departments with centralized, verified knowledge accessible to all teams.
Unified Source of Truth
Eliminate information silos across departments with centralized, verified knowledge accessible to all teams.
Unified Source of Truth
Eliminate information silos across departments with centralized, verified knowledge accessible to all teams.
Improved Decision-Making
Faster access to accurate information enables critical business decisions with confidence and speed.
Improved Decision-Making
Faster access to accurate information enables critical business decisions with confidence and speed.
Improved Decision-Making
Faster access to accurate information enables critical business decisions with confidence and speed.
Operational Efficiency
Reduced burden on HR, IT, Legal, and Operations teams through automated knowledge distribution.
Operational Efficiency
Reduced burden on HR, IT, Legal, and Operations teams through automated knowledge distribution.
Operational Efficiency
Reduced burden on HR, IT, Legal, and Operations teams through automated knowledge distribution.
Question Base in Action: Critical Use Cases by Industry
Detailed features relevant to enterprise IT and knowledge managers
Healthcare
Fast, error-free access to protocols, compliance, and product information.
✓
Granular settings for multi-product support
✓
Critical knowledge verification
✓
Escalation to an emergency contact workflows
Healthcare
Fast, error-free access to protocols, compliance, and product information.
✓
Granular settings for multi-product support
✓
Critical knowledge verification
✓
Escalation to an emergency contact workflows
Healthcare
Fast, error-free access to protocols, compliance, and product information.
✓
Granular settings for multi-product support
✓
Critical knowledge verification
✓
Escalation to an emergency contact workflows
Financial Services
Accurate, secure responses for compliance, regulatory, and client-facing teams.
✓
AI-served but internally verified answers at scale
✓
Control over sensitive data integration
✓
Client support mode
Financial Services
Accurate, secure responses for compliance, regulatory, and client-facing teams.
✓
AI-served but internally verified answers at scale
✓
Control over sensitive data integration
✓
Client support mode
Financial Services
Accurate, secure responses for compliance, regulatory, and client-facing teams.
✓
AI-served but internally verified answers at scale
✓
Control over sensitive data integration
✓
Client support mode
Insurance
Precise, up-to-date information for claims, policy, and customer support operations.
✓
Claims guidelines integration
✓
Policy quotation
✓
Expert escalation workflow
Insurance
Precise, up-to-date information for claims, policy, and customer support operations.
✓
Claims guidelines integration
✓
Policy quotation
✓
Expert escalation workflow
Insurance
Precise, up-to-date information for claims, policy, and customer support operations.
✓
Claims guidelines integration
✓
Policy quotation
✓
Expert escalation workflow
Education
Scalable internal support for staff, instructors, and students in large institutions.
✓
Serving busy channels at scale
✓
Custom data integrations per channels
✓
Quoting exact procedure and product information
Education
Scalable internal support for staff, instructors, and students in large institutions.
✓
Serving busy channels at scale
✓
Custom data integrations per channels
✓
Quoting exact procedure and product information
Education
Scalable internal support for staff, instructors, and students in large institutions.
✓
Serving busy channels at scale
✓
Custom data integrations per channels
✓
Quoting exact procedure and product information
Why Questionbase is the Superior Enterprise AI Knowledge Base for Slack
Price
Accuracy
Data Source
AI summaries
Knowledge Management
Analytics
Best Add-on
Question Base
$8 / user / month
AI generated → Human verified content
Answers based on FAQ from your Slack channels, help center and docs in Salesforce, Confluence, OneDrive + other enterprise solutions
Analyzes new common answers in threads to be integrated into the company documentation
Per-channel settings & AI behavior, Case tracking, Duplicate check, New knowledge capture
Questions asked, Resolution rate, Automation rate, Unhelpful answers investigation
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Slack AI
$18 / user / month
AI generated
AI search across Slack history and other tools available only at Business Plan & Enterprise
AI summaries across channel threads and Huddles
None
Common usage of chat
Best Add-on
Question Base
Price
$8 / user / month
Accuracy
AI generated → Human verified content
Data Sources
Answers based on FAQ from your Slack channels, help center and docs in Salesforce, Confluence, OneDrive + other enterprise solutions
AI Summaries
Analyzes new common answers in threads to be integrated into the company documentation
Knowledge Management
Per-channel settings & AI behavior, Case tracking, Duplicate check, New knowledge capture
Analytics
Questions asked, Resolution rate, Automation rate, Unhelpful answers investigation
Slack AI
Price
$18 / user / month
Accuracy
AI generated
Data Sources
AI search across Slack history and other tools available only at Business Plan & Enterprise
AI Summaries
AI summaries across channel threads and Huddles
Knowledge Management
None
Analytics
Common usage of chat
Price
Accuracy
Data Source
AI summaries
Knowledge Management
Analytics
Best Add-on
Question Base
$8 / user / month
AI generated → Human verified content
Answers based on FAQ from your Slack channels, help center and docs in Salesforce, Confluence, OneDrive + other enterprise solutions
Analyzes new common answers in threads to be integrated into the company documentation
Per-channel settings & AI behavior, Case tracking, Duplicate check, New knowledge capture
Questions asked, Resolution rate, Automation rate, Unhelpful answers investigation
Slack AI
$18 / user / month
AI generated
AI search across Slack history and other tools available only at Business Plan & Enterprise
AI summaries across channel threads and Huddles
None
Common usage of chat
Ready to Transform Your Enterprise Knowledge Management?
Join leading enterprises who trust Question Base to deliver verified, accurate answers at scale. Experience the difference expert-verified knowledge makes for your organization.
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SOC 2 Type II Certified
SOC 2 Type II Certified
Enterprise-Grade Security
Enterprise-Grade Security
Enterprise-Grade Security
99.9% Uptime SLA
99.9% Uptime SLA
99.9% Uptime SLA
"Question Base has become our single source of truth. The expert verification process gives us confidence that every answer meets our compliance standards."
"Question Base has become our single source of truth. The expert verification process gives us confidence that every answer meets our compliance standards."
"Question Base has become our single source of truth. The expert verification process gives us confidence that every answer meets our compliance standards."
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© Question Base 2025 ∙ Made in USA
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© Question Base 2025 ∙ Made in USA
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© Question Base 2025 ∙ Made in USA