Resources on the power of your AI documentation

Last update:
February 24, 2025
Question Base resource on the importance of company knowledge

Hi there, most teams lose valuable knowledge every day—stuck in Slack, buried in emails, or forgotten in meetings. But together we are showing that AI can bring tandendous business value if that knowledge is captured, organize & put to use.

In this newsletter, we’re sharing how ICHRF 3x’d their documentation without extra work, key insights about the Knowledge Management industry in 2025, and a tool to evaluate your company’s AI readiness. 🚀

🔍 How ICHRF 3x Their Documentation

We just published a new case study on how ICHRF, the India Health and Climate Resilience Fund, transformed their project impact by tripling their documented knowledge—without extra manual effort.

With Question Base, they:
✅ Captured expert knowledge directly from Slack conversations
✅ Reduced repeated questions across the team
✅ Grow their Notion wikis daily with the auto-export from Slack

📖 Read the full story

🔥 AI & the Future of Knowledge Management:

Yana Tornoe, presenting the State of AI Knowledge Management in 2025

Last week, I had the honor of speaking at Miami AI Hub about how AI is revolutionizing enterprise knowledge management. Here’s the key insight:

💡 Knowledge is the new gold! But right now, 80-90% of enterprise knowledge is unstructured, buried in Slack, emails, and meetings.

Key takeaways:
📉 If your AI strategy is just searching wikis and docs, you’re only tapping into 10-20% of your company’s knowledge.
⏳ The way we acquire knowledge is shifting to Q&A.
🧐 The way we create knowledge is shifting to conversations.
🔄 When people leave, their knowledge should stay—with AI.
🚀 Your ability to run your business in the next 1-3 years depends on AI-readiness.

AI-readiness evaluation pyramid for enterprises

🤔 Is Your Company AI-Ready?

AI adoption can feel overwhelming, but understanding your company’s AI readiness is the first step.

Based on helping 100+ companies get AI-ready, we created this AI-Readiness Evaluation to help businesses like yours assess their current knowledge management approach and get actionable next steps. In it, you can:

✅ Answer a few quick questions
✅ Review the three stages for AI-readiness
✅ Check out how Question Base and other tools can assist you at each stage

Respond "Report" to request access

Follow on Youtube, Linkedin or Spotify

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.